Electric Engineer, with specialization in Enterprise Management and International Business Negotiation. My academic formation is completed with project sertifications as Lean Six Sigma Black Belt, Project Management Professional (from PMI) and Kaizen Leadership.
My career was built in global companies as Nokia, Microsoft, Samsung and Motorola. I could develop over 20 years of experience in post-sales, customer care and consumer electronics support management.
Customer Care
Service Center
Project Management
Estas são as áreas que tenho interesse em trabalhar:
Estas foram minhas experiências profissionais:
| HMD Global | |
|---|---|
| Cargo: | Customer Care Manager |
| Período: | 11/2016 à 04/2019 |
| Microsoft Informatica | |
| Cargo: | Channel Returns Manager |
| Período: | 01/2015 à 11/2016 |
| Nokia | |
| Cargo: | Care Account Manager |
| Período: | 08/2013 à 01/2015 |
| Samsung Electronic | |
| Cargo: | LOGISTICS BUSINESS INNOVATION MANAGER |
| Período: | 05/2011 à 08/2013 |
| Motorola Industrial | |
| Cargo: | REVERSE LOGISTICS PROGRAM MANAGER |
| Período: | 02/1998 à 05/2011 |